Effective Date: 01/01/2026
1. Introduction
Cuevas Gleaming Services Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, services, or interact with us.
We operate in compliance with UK GDPR and the Data Protection Act 2018.
2. Information We Collect
We may collect the following types of information:
a) Personal Data You Provide.
Name, email address, phone number, billing information, or other contact details submitted through forms or emails.
b) Information Collected Automatically.
IP address, browser type, device information, and pages visited.
c) Cookies and Tracking Data.
Information collected via cookies or similar technologies (see our Cookie Policy below).
3. How We Use Your Data
We use your data for purposes including:
a) Providing and managing our cleaning services.
b) Responding to enquiries and communications.
c) Processing payments and billing.
d) Sending marketing communications if you have given consent.
e) Complying with legal obligations.
4. Legal Basis for Processing
Our legal grounds for processing your data include:
a) Contractual necessity – to provide our services.
b) Consent – where you have agreed to receive marketing.
c) Legal obligations – to comply with UK law.
d) Legitimate interests – to improve our services and website.
5. Sharing Your Data
We may share your data with:
a) Service providers, such as payment processors and email platforms.
b) Regulatory authorities if required by law.
c) Third-party contractors when providing services to you.
We never sell your personal data.
6. Data Retention
We retain your personal data only as long as necessary to provide services or comply with legal obligations.
7. Your Rights
You have the right to:
a) Access your personal data.
b) Correct inaccurate data.
c) Request deletion of your data.
d) Restrict or object to processing.
e) Receive your data in a portable format.
f) Withdraw consent at any time.
To exercise your rights, contact us at info@cuevasgleamingservices.co.uk. You can also lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk.
8. Security
We implement technical and organisational measures to protect your data against unauthorized access, loss, or disclosure.
9. International Transfers
If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses.
10. Contact Us
For questions about this Privacy Policy or how we handle personal data, contact:
Cuevas Gleaming Services Ltd
Email: info@cuevasgleamingservices.co.uk